Polityka wysyłki
🌍 Shipping Locations
We ship orders from Poland to:
✔ European Union
✔ United Kingdom
✔ United States & Canada
✔ Worldwide (other countries)
If your destination is not available at checkout, please contact us and we will assist you.
⏱ Processing Time
Each item is handcrafted.
Order processing time: 2–5 business days
During holidays or sale events, processing times may be slightly longer.
📦 Delivery Times & Estimated Transit
| Region | Estimated delivery time |
|---|---|
| Poland | 2–6 business days |
| Europe | 5–14 business days |
| USA & Canada | 2–27 business days |
| Rest of the World | 10–45 business days |
Delivery times may vary depending on the destination and customs delays.
💳 Shipping Costs
Shipping rates are calculated at checkout based on destination and shipping option.
For orders shipped outside the EU: import duties, customs fees or taxes may apply and are the responsibility of the customer.
🛡️ Tracking
Most international shipments include a tracking number.
Tracking details are sent by email once the order is shipped.
🎁 Damaged or Lost Parcels
If your parcel arrives damaged or does not arrive within the expected timeframe, please contact us within 30 days of shipment:
📩 uliajewelryanna@gmail.com
We will assist with a replacement or investigation with the carrier.
🚫 Wrong Address Disclaimer
Customers are responsible for providing the correct shipping address.
We cannot refund or replace orders shipped to incorrectly provided addresses.
⚠️ Made-to-Order & Handcrafted Jewelry
Some products are handcrafted individually.
Minor variations in shape/color are normal and are not considered defects.
📌 Contact
If you have any questions about shipping or delivery, please contact us:
Ulia Jewelry
Email: uliajewelryanna@gmail.com
Phone: +48 793 362 170